FAQs


FAQ

FREQUENTLY ASKED QUESTIONS

Are you a manufacturer or trading company?

We are a manufacturer and we have own factory.

Why do we choose your company?

We have more 10 years of experiences in wood chipper, hammer mill and other woodworking machineries and guarantee  high quality products and competitive price and good aftersale service.

Where is your factory located? How can I visit here?

Our factory is located in Chang shan Industrial Park, Zou ping, Shandong Province, China

It is near Qingdao port.

What certificates we have?

Our company has passed ISO9001-2008 quality certification, CE safety and quality certification of EU.

How long is your warranty period of the machine quality?

One Year (Calculated from the equipment arrives the customer’s side).

Will you send engineers to guide the installation of the machine?

Yes, we will send one engineer to guide the installation.